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Refund Policy

Effective Date: August 2026

LogicConnect, operated by FAMILY DREAM HOMES PRIVATE LIMITED, operates under customized B2B Master Services Agreements (MSAs) and Statement of Work (SOW) contracts.

1. Enterprise Contracts

All recurring Managed Print Services (MPS) and Remote IT Support billing structures, retainer fees, and service credits are governed directly by individual corporate service contracts executed between the client and FAMILY DREAM HOMES PRIVATE LIMITED.

2. Billing Adjustments & SLA Credits

In the event of an SLA breach or service disruption, remedies are processed as contractually defined service credits applied to subsequent billing cycles rather than cash refunds.

3. Contact

For billing inquiries or SLA adjustments, contact billing governance at info@logicconnect.tech.